A visual guide to fix sign-in problems and protect your account

Two-factor authentication (2FA)

Enable 2FA in account security settings. Use an authenticator app rather than SMS for stronger protection.

Recognize phishing

Never enter credentials on pages reached via unknown email links. Bookmark the official KuCoin site for future kucoin login attempts.

Session management

Review active sessions after any suspicious login and revoke devices you don’t recognize.

Backup codes

Store backup/recovery codes offline in a safe place to regain access if you lose your 2FA device.

Information only — follow official KuCoin resources for account-specific actions.